Archive for the ‘workers compensation’ Category
Justice in workers’ compensation reforms
A South Australian colleague has pointed out some interesting elements in WorkCover SA’s review of employer incentives discussed earlier.
The following text are some of the aims of South Australia’s Workers Compensation and Rehabilitation Act.
(1) The objects of this Act are—
(a) to establish a workers rehabilitation and compensation scheme—
(i) that achieves a reasonable balance between the interests of employers and the interests of workers
(iv) that reduces the overall social and economic cost to the community of employment-related disabilities
(2) A person exercising judicial, quasi-judicial or administrative powers must interpret this Act in the light of its objects without bias towards the interests of employers on the one hand, or workers on the other.
My colleague points out that a review of employer incentives is well and good but what are the incentives for employees, given the objects of the Act concerning balance and bias?
She also criticises
“…the current incentive for employers of paying the first two weeks of the injured workers income payments if the employer supplies the claim agent with the employer section of the injury/incident report goes against the intent as outlined in Objects of the Act, as there is not any corresponding incentive offered to the injured worker.”
Whether the injury report is valid or useful is irrelevant to the incentive as it is the lodgment of the form that generates the incentive rather than rehabilitation action for the inured worker.
There is no doubt that the workers compensation scheme needed a review. The recent Return-To-Work (RTW) conference in Adelaide had an atmosphere of hope after the introduction of the RTW coordinator requirements for businesses.
South Australia is different from most other Australian States where a single company handles workers compensation insurance, Employers Mutual. Not only is there a huge lack of competition in South Australia but the government and the insurer are close.
There is also a political element with Paul Caica being given the portfolio in order to fix it. In June 2009, the Minister announced a range of projects form a fair pool of funds but many of them are focused on the workers rather than providing structural change to the system. It is hard not to speculate how workers may benefit if the insurance industry had competition.
The need for reform was clear as the South Australian workers’ compensation scheme was bleeding money but it must have been politically attractive to try to avoid an analysis of the system until the Federal Government started its national review of workers’ compensation system in a few years’ time. It may have been the case that such a strategy was planned until the global financial crisis changed the public’s tolerance for government debt and the SA government had to act.
Fixing what is broken
WorkCover in South Australia has released a discussion paper for public comment on 9 November 2009. The paper is called “Consultation on a new framework for employer incentives” and poses the following questions:
- Do you think there should be any financial incentives for employers in relation to workers rehabilitation and compensation?
- What do you think about the proposed design principles?
- Do you have any specific ideas for employer incentives that encourage return to work?
This discussion paper is part of the review process by the WorkCover Corporation and should be supported. Public comments close on 18 December 2009.
The paper itself has some points of considerable interest. The existing incentive scheme is called a Bonus/Penalty Scheme which has existed for almost 20 years. PricewaterhouseCoopers undertook a review and below are the findings, according to WorkCover:
“WorkCover has been working with PricewaterhouseCoopers (PWC) to gain a better understanding of the effectiveness of the Bonus/Penalty Scheme in South Australia. Only very weak links were found between the Bonus/Penalty rate and claim outcomes. No evidence was found to suggest that the Bonus/Penalty Scheme has delivered better health and safety outcomes for workers in South Australia.”
That last sentence seems to be a phenomenally honest statement about a scheme that has existed since 1990, been so persistent and continues to be so popular with employers. Such forthrightness from a government authority about one of its own programs is rare.
At some point in the past there may have been some logic in the scheme as similar elements existed under the WorkCare scheme in Victoria many years ago. But since the preventative arm, Safe Work SA, split from WorkCover around 2005, the incentive scheme has not sat comfortably with the government’s RTW focus.
The discussion paper goes on to state:
“WorkCover has not seen much evidence that the Bonus/Penalty Scheme has either reduced injury rates or made workplaces safer. If anything it appears to have had some adverse side-effects, such as encouraging stakeholders to focus excessively on claim costs, the claim costs ‘window’ and coding, instead of return to work.”
Regardless of pointing out the difference between “no evidence” and “much evidence”, WorkCover’s comments illustrate a reality that OHS and RTW professionals have been wrestling with for years, companies have been encouraged to focus on financial cost of Return-To-Work rather than on the injured worker.
As part of WorkCover’s analysis of the existing incentive scheme, it undertook a literature review on experience ratings systems and found the following
“There were some noteworthy findings about experience rating systems, for example:
- there is no clear consensus that they have reduced injury rates or made workplaces safer;
- they have created perverse motivations, for example to suppress claims, dispute the coding of claims, or only focus on reducing claims within the ‘experience window’;
- they may reduce claim numbers but not average claim costs, and average claim severity tends to increase – this is further evidence that the reporting of small claims is sometimes ‘suppressed’; and
- there is no obvious link between experience rating bonuses/penalties and an employer’s commitment to safety and return to work.”
The Productivity Commission in 2004 (as discussed in Alan Clayton’s workers compensation review for the Tasmanian Government) recommended experience ratings for large employers as a contributor to the full funding of workers compensation schemes. ( p.44) It is strongly suggested that those wanting to comment on this South Australian WorkCover paper should closely look at the recent changes to workers’ compensation made by the Tasmanian Government.
But it is not all gloom and doom as WorkCover SA has set the parameters for the next scheme. In the discussion paper, they list 11 proposed design principles for consideration:
- Focus on return to work
- Be affordable and sustainable
- Have a direct and substantial effect
- Target the right employers
- Tailor to specific employer groups
- Loss matters
- Be simple to explain and run
- Use a mix of solutions
- Capitalise on the tools and resources we already have
- Be transparent
- Use an evidence-based approach
In anticipation of the Federal Government’s plans to harmonise workers compensation once OHS is out of the way, such discussion papers, reviews and, more importantly, the public submissions, may provide some clues to how Australia workers compensation and RTW programs may look in ten years time.
Tasmania’s workers compensation changes pass
It is easy to forget that workers compensation is clicking along during this intense period of analysis of OHS laws. Workers compensation legislation passed through Tasmania’s House of Assembly this week (it still needs to get through the Legislative Council). The Minister for Workplace relations, Lisa Singh, highlighted the following components of the changes in a media release on 6 November 2009.
“The key reforms will:
- Improve access to common law damages for compensation by reducing the whole of person impairment threshold from 30% to 20%;
- Amend the first step-down to 90% of normal weekly earnings rather than 85% of normal weekly earnings;
- Delay the operation of the first step-down, so that it comes into effect at 26 weeks of incapacity rather than 13 weeks;
- Streamline the management of injury and illness to deliver better health and return to work outcomes for injured workers and lower costs to employers;
- Foster and reinforce a return to work culture among employers, workers and other stakeholders;
- Provide greater income security for injured workers by increasing the duration and reducing the “step-down” of weekly compensation payments for injured workers;
- Increase lump sum compensation up to $250,000 for permanent impairment or death to levels more comparable to those provided in other states and territories;
- Provide additional financial incentives for workers and employers to participate in rehabilitation.”
The reforms are based on the Government’s response to the recommendations of Victorian consultant Alan Clayton and the Return to Work and Injury Management Model developed by the WorkCover Tasmania Board.
Alan has been a prominent advisor on workers compensation to governments around Australia for some time. His Tasmanian review and recommendations were in 2007 and are available online. The Government’s response is also available.
The Minister has said
“With the range of views that were put forward during consultation I am confident that this legislation strikes the right balance of fairness for workers and their families and support for employers and business.”
Simon Cocker, of Unions Tasmania, said in response to the Bill:
“The Workplace Relations Minister is to be congratulated for pursuing these improvements which will ensure that injured workers are better supported when they return to work and are paid more appropriate rates of compensation while off work.”
“The step-down provisions that currently operate have been shown to be unfair and place injured workers and their families under financial stress at a time when they are often struggling to cope with the impact of a serious injury.”
“Delaying the step down and softening its financial impact is an improvement.”
The Australian Government paid considerable attention to the Victorian OHS Act because it was the most recent review of that legislation. If the government continues this trend, the Tasmanian changes may be very significant for the rest of the country.
Combining safety and RTW awards
Finally, a State-based safety awards night that has both OHS and Return-to-Work awards. On 27 October 2009, Workplace Health & Safety Queensland held its annual safety awards night as part of Safe Work Australia Week. In a media release, the Minister for Industrial Relations, Cameron Dick, said
“The inaugural Return to Work Awards are run by Q-COMP – the statutory authority that oversees workers’ compensation in Queensland – to showcase the state’s top employers who understand the importance of helping injured workers make a successful return to work.”
It is curious that other States do not also have combined awards. The logic of the combination would, perhaps, be easiest for Victoria as the Victorian Workcover Authority handles rehabilitation through VWA as well prevention through WorkSafe Victoria. The combination may be simpler for those States that have a single insurer for workers compensation.
It is noted that one workers compensation insurer in Victoria, xchanging (formerly Cambridge), has conducted its own awards for several years. (The author was a judge of these awards several years ago) The judging process was tripartite with applicants from a pool of the insurer’s clients. Whether an insurer would relinquish such a role is unknown but the opportunity for State recognition of RTW performance should be attractive.
It should also be noted that winners of State OHS awards are also nominated for national OHS awards conducted by Safe Work Australia.
SafetyAtWorkBlog has questioned the plethora of OHS awards nights in the past as Australia has a fairly small industry and as OHS and workers compensation laws are becoming harmonised, it seems sensible for Safe Work Australia, or the Australian Government more generally, to start harmonising the award processes. Just imagine how many corporations would be champing at the bit to receive an award for safety that covers all aspects of their safety management. It would be an award for leadership that may just be warranted.
HWCA could be influential in Australia’s workers’ compensation reforms
Australia and New Zealand have a small strategic organisation called the Heads of Workers’ Compensation Authorities (HWCA, pronounced “howca” by those in the know). It is a regular meeting (some say “love-in”, others say “coven”) of the CEOs of the various workers’ compensation bodies in Australia and New Zealand. Over the next five years, as the Australian Government begins to harmonise/reform the workers’ compensation system, HWCA will be important to watch.
In early October 2009, HWCA met and endorsed a coordination strategy, that has yet to be publicly released. The main objectives of the strategy were noted in a media release (also not yet publicly available) to mark the latest meeting.
- “To deliver best practice services to injured workers and employers to assist recovery: and
- to build sustainable workers’ compensation schemes.”
The terminology of the first objective may provide a good indication of the type of organisation HWCA seems to be. ”Best practice services”??? ”Best practice” is one of the worst corporate jargons being used at the moment. This article at Wikipedia outlines the context of the phrase well.
“As the term has become more popular, some organizations have begun using the term “best practices” to refer to what are in fact merely ‘rules’….”
In other words, HWCA has a strategy to do what its member organisations should have been doing all along – enforcing the rules of good customer service and providing the best level of service to injured workers.
Perhaps it is the second strategic objective that best illustrates the aims of HWCA – to make sure that the workers’ compensation schemes do not lose money.
According to the communique that is released after every meeting (top points for open communication)
“HWCA agreed the Bio-psychosocial Rehabilitation Working Group would develop a national action plan regarding prevention of long-term disability and work loss, which will support the strategy.”
Prevention is the role of the OHS authorities in Australia and the Department of Labour in New Zealand. Clearly HWCA will be discussing these strategic aims with those in charge of preventing injuries and illnesses. But can the various WorkCovers and WorkSafes cope with biopsychosocial hazards? Surely HWCA will also be talking with all the NGOs who lobby on depression, anxiety, fatigue, stress, wellness, happiness ………….. (Get ready for even more influence for BeyondBlue)
Consultation will also be needed with the various government departments involved with health promotion, public and occupational. Not to mention the unions, employer associations and health professional bodies.
A strategy of such magnitude would require considerable resources and horse-trading through government ranks in all jurisdictions. It is hard to see this being achieved through a meeting of Chief Executive Officers, and should such a strategy be pushed through individual workers’ compensation bodies anyway?
To achieve true reform of workers’ compensation and to resist the substantial pressure that is likely to come from the Australian and international insurance companies, the Australian government is going to need considerable negotiating skills. Because of the involvement with the financially influential insurance companies, it is doubtful the intended reforms will be achieved. (HWCA already has discussions with the “Heads of Compulsory Third Party Insurers” according to the communique)
Almost as a post-script, it is noted that Greg Tweedly, CEO of WorkSafe Victoria, takes over the chairmanship of HWCA from the CEO of WorkCover NSW, Jon Blackwell. Tweedly is a very busy CEO and will become more so, if the rumour proves true that he will be joining the National Board of the Safety Institute of Australia.
As the chairmanship moves from New South Wales, so will HWCA’s administrative support. The next HWCA meeting is scheduled for 5 February 2010 and will be coordinated through the Victorian Workcover Authority or Comcare.
Civil liability and work-related diseases
On 4 October 2009, Queensland’s Attorney-General Cameron Dick released details of his intentions to increase the compensation available for individuals and their relatives through his Civil Liability and Other Legislation Amendment Bill. Below is a table which shows the level of the increase.
It needs to be pointed out that this is not workers’ compensation but OHS legislation is blurring the demarcation between workers compensation and civil liability in the context of safety management. New Australian legislation is placing OHS obligations on workers and employers for the off-site effects of workplace activities.
The Attorney-General, who is also the Minister for Workplace Relations had this to say about the importance and breadth of the draft Bill:
“This legislation will increase the maximum caps, for the first time in six years, on general damages available under the Civil Liability Act 2003 for personal injuries,” Mr Dick said…. “These amendments will afford injured persons the monetary compensation they need to help them get on with their lives. The amendments also ensure a de facto partner of an injured person is now able to claim for loss of earnings.”
Dick goes on to discuss the good news concerning dust-related diseases as the amendments will also abolish the statutory limitation period for dust-related disease claims including asbestosis, mesothelioma and silicosis. It is unclear whether workers’ compensation insurance has similar limitations.
“The removal of the statutory limitation period for dust-relates (sic) diseases will deliver significant benefits to sufferers, by improving their access to justice and reducing the costs and stress associated with pursuing a claim,” Mr Dick said. “This amendment will have retrospective effect to ensure it captures current cases of dust-related disease originating from exposure during the 1950s, 1960s and 1970s.”
Dick said the amendments also ensure that the caps will be annually indexed to average weekly earnings.
These changes raise the possibility that a workplace may have an event that directly injures workers and also affects people outside the worksite. This could generate two processes for compensation - the workers and members of the public. The business operator would be involved in both processes, of course.
But Australian OHS legislation is moving towards one OHS “Act” that would involve the management of a hazard and its potential off-site effects. Why then split the compensation mechanisms? Would it not be easier for the business owner to manage the environmental, public and worker impacts of the one event in an integrated fashion?
The model OHS legislation deals with multiple parties affected by work processes surely the government should be looking at a single compensation process that also addresses multiple parties?
The workers’ compensation harmonisation review is still a couple of years away but potential changes should be anticipated. The table below perhaps should be compared to the Table of Maims used in workers’ compensation in the spirit of harmonisation to determine a broader social justice.
Perhaps in this period of public comment on draft OHS model legislation, the government and stakeholders should anticipate the social consequences of the OHS management obligations it is currently considering. If environmental legislation and management imposes a “cradle-to-grave” context, why should safety management legislation not?
| Injury | Injury Scale Value | Currently worth | Maximum from 1 July 2010 will be worth |
| Serious Facial Injury | 14 to 25 | $16,600 to $35,000 | $19,550 to $41,220 |
| Loss of one eye | 26 to 30 | $37,000 to $45,000 | $43,560 to $53,000 |
| Loss of one testicle | 2 to 10 | $2000 to $11,000 | $2360 to $12,950 |
| Loss of both kidneys | 56 to 75 | $110,360 to $166,400 | $130,000 to $196,000 |
| Loss of one arm from the shoulder | 50 to 65 | $93,800 to $136,100 | $110,500 to $160,300 |
| Loss of one hand | 35-60 | $56,000 to $121,400 | $65,950 to $143,000 |
| Loss of a finger | 5 to 20 | $5000 to $26,000 | $5900 to $30,600 |
| Loss of one leg above the knee | 35 to 50 | $56,000 to $93,800 | $65,950 to $110,500 |
| Loss of one foot | 20 to 35 | $26,000 to $56,000 | $30,600 to $65,950 |
| Total loss of hair on head | 11 to 15 | $12,400 to $18,000 | $14,600 to $21,200 |
Comcare’s RTW performance has some worrying trends
RTWMatters, an Australian return-to-work website, has analysed some of the data that has been released through the annual data – Aust & NZ RTW Monitor. The statistics show that the Australian Government’s workers’ compensation insurer, Comcare, has performed well on some performance indicators but others are raising concerns, particularly
- “The cost of claims has risen from $15 000 in 2005-06 to almost $20 000 in 2008-09. This is substantially higher than the national average.
- Around 1/3 of Comcare workers can identify a person who made it harder to RTW, which is higher than the national rate. Over the last three years there has been a significant increase in Comcare employees reporting their employer has hindered return to work.
- Over the last two years, Comcare workers have found it increasingly difficult to find the information they need to make a claim.
- Comcare workers rated their insurer customer service lower than the national average, with communication, advice about the claim and understanding the situation rated lowest.”
Paul O’Connor, at last week’s Comcare Conference in Canberra was very upbeat but was well aware of the challenges ahead particularly for the next five years during a period when the Australian government will attempt to harmonise the OHS laws in each jurisdiction. It should be noted that Paul has been Comcare’s CEO since 1 September 2009. He was formerly with the Transport Accident Commission in Victoria.
O’Connor quoted the Australian Finance Minister, Lindsay Tanner, during his conference presentation. (The Tanner quotes are from August 2009)
“It is unlikely that we will see any major reform in this area in the near future, as Australia’s various governments are grappling with the challenging task of building uniform national industrial relations and occupational health and safety systems.
“Nevertheless, the current campaign for a national catastrophic injury compensations scheme should trigger a wider debate about injury compensation in our society generally. The present system is fragmented, inequitable, inefficient and arbitrary. Reform could be some time coming but it’s certainly long overdue.”
RTWMatters has identified that more groundwork is going to be needed in the lead-up to the reform process if any measurable improvements are to be achieved. In their media statement, they say
“Real collaboration requires that all stakeholders be able to access information to assess the impact of legislative and systems changes on workers compensation and return to work outcomes.”
The road to reform that Geoff Fary described as very difficult will be an important one to watch.
[Kevin Jones is a feature writer with RTWMatters]
The changing asbestos campaigns
As the incidence of asbestos-related diseases increases, the issues associated with asbestos have evolved beyond occupational health and safety.
The corporate conduct of James Hardie Industries and the prosecuting of its directors by the Australian Government had asbestos as the product around which corporate misbehaviour occurred. The prosecution has not improved the lot of the victims. The compensation fund which the director’s lied about will still be inadequate to deal with work-related claims.
Asbestos has become a true public-health hazard and issue, in a similar way that lead went from work to the community or even, perhaps, how cigarette smoke went from the personal to the public. Increasingly, useful results will be gained from lobbying the government through the public health sphere rather than through OHS.
Today in Tasmania, Matt Peacock’s book called “Killer Company” was launched with the support of the Australian Workers’ Union. According to a media release in support of the event, the AWU National Secretary Paul Howes will ”call for the creation of a federal National Asbestos Taskforce to manage the prioritised recall of all asbestos containing materials in all forms from the nation.”
Howes says
“The Federal Government must establish a national body with a regulatory mandate to map priority areas for asbestos product removal, such as schools and public places, and oversee its careful and total removal.”
“A National Asbestos Taskforce could facilitate and resource an Asbestos Summit, to bring together industry leaders, regulatory bodies and the nation’s top medical asbestos disease experts. Together with Governments, state, federal and local, such a summit could identify urgent priority areas for asbestos removal and develop a national strategy to deal with this ‘slow burn’ national emergency once and for all.”
Businesses in Australia must have an asbestos register but Paul Howes is also calling for
“…the establishment of a National Asbestos Register for all Australians ill from, or exposed to asbestos. He will also call for the establishment of a Register of all priority areas linked to a national Asbestos Present in Buildings Register.”
“We believe that [an] actuarial study will show that it is cheaper to remove asbestos containing materials completely from Australia, than fund the extraordinary medical cost of treating thousands of Australians contracting very serious asbestos-related disease over some decades to come.”
Unions have a proud history of effecting social change. Asbestos fits this tradition as it concerns the spread of a manufacturing component that is, arguably, going to have more of a social cost than it ever had as a social benefit.
There is enough of a social awareness of the complexity of issues related to asbestos that traction should be achievable with the government on a public health scheme. The challenge for the union movement and asbestos-safety advocates is that the campaigns still need to convince the whole community that this cannot be dismissed as a “union issue” but is a public health issue “championed by the unions”.
As more and more cases of asbestosis and mesothelioma start appearing in people who have not been involved in manufacturing or using asbestos, or washing the dust out of clothing, or living near asbestos mines, the seriousness of the health hazard will become evident. But we should not have to wait till then and a socially-aware government as the Rudd Labor Government in Australia claims to be should be able to acknowledge the sins and mistakes of the past and plan for the future, as it has done on other social concerns.
A video and audio interview with Matt Peacock is available online .
UPDATE: 17 September 2009
Tasmania’s Minister for Workplace Relations, Lisa Singh, has released a media statement about her launch of Matt Peacock’s book. In the statement she outlines her government’s action on asbestos:
“Shortly after becoming the Minister for Workplace Relations, I arranged a forum on Asbestos which was held by Workplace Standards on the 18th of March this year.
“A whole of Government Steering Committee was established following the forum and will make recommendations to me later this year.
The Committee is considering a range of issues including prioritised removal, mandatory reporting and disclosure, disposal, current legal and compensation issues and community awareness and education.
An audio report on the call for asbestos registers by the AWU was in the ABC Radio program AM on 17 September 2009 and is available online.
Return-To-Work and OHS
Many OHS professionals do not understand the return-to-work (RTW) process. Many OHS professionals choose to avoid RTW like the swine flu. In Australia, rehabilitation and compensation come under different legislation to OHS so it is easy to delude one’s self that they are different beasts.
On September 15 2009 at the WorkCover SA Conference, it was possible to argue the same ideological isolation as above but from the RTW stance. RTW can be as isolationist as OHS. Admittedly, the conference was about workers’ rehabilitation and injury management but it was surprising how many speakers talked about integrated management without mentioning OHS.
Is this demarcation widening? Was it formalised by the different Acts of Parliament? By different training backgrounds and criteria? By the different work-related government departments (they often inhabit the same office, share the same board members, but report to government separately?!)? Is the demarcation between the human resource specialists and the safety engineers?
In most workplaces such a demarcation would be unmanageable. Most workplaces, certainly the smaller ones, have the official RTW Coordinator role as part of the duties of an existing staff member, whoever is already juggling the personnel duties and often payroll as well. It is often a luxury to have a full-time RTW Coordinator.
It is noted that the Australian conferences of the OHS professionals rarely include RTW, and vice versa. Isn’t is just possible that some bright spark may offer a safety management conference that unites the complementary disciplines, professionals and government departments so that business managers can receive a combination of information that matches the reality?
Kevin Jones attended the conference with the support of www.rtwmatters.org an (increasing prominent) online RTW website, and WorkCoverSA.
Injuries cost business 6% of their profit
At The Safety Conference in Sydney in October 2009, Dr Ian Woods, a senior research analyst for AMP Capital Investors, will advise Australian employers that the cost of workplace injuries on their businesses could be around 6% of their profit.
According to a media release in support of the conference
Dr Woods signals three occupational health and safety costs of concern to investors: workers’ compensation premiums, indirect costs, and the costs of alleviating workplace incidents.
“The indirect and unbillable costs associated with workplace injuries are like an iceberg,” he says. ”They represent a huge percentage of the total cost that’s impossible to assess until you run into trouble.”
“The disruption to production caused by workplace injuries cost Australian businesses an estimated $490 million in 2000-01. The extra administration cost another $360 million. Incidents can also trigger loss of goodwill, strikes, recruitment issues and dozens of other immeasurable costs. The United Kingdom’s Health and Safety Executive indicated that the cost of uninsured losses is 10 times the business cost of insurance premiums paid for the same period.
“An injury with $1,000 in direct claims costs will also bring about $5,000 of indirect costs. Assuming a 5% profit margin, that equates to $100,000 of turnover. This simple return on investment (ROI) illustrates how valuable preventive measures are to financial bottom lines.
“Still, there is more to investing than just the economic case for improving OH&S performance. As well as the economic costs, inequality of benefits, costs and suffering are key issues.”
Some of the concepts sound familiar. Around the turn of the century there was increasing interest in corporate social responsibility and ethical investments and OHS was mentioned regularly as a corporate element that investors would seriously consider.
A good example of the feeling at the time can be seen in a 2002 interview for SafetyAtWork magazine, Paul Gilding of ECOS Corporation* talked about workplace safety. He was asked about linking workplace safety with sustainable business.
PG: This is a real fascination for us. We first came across workplace safety as a major issue for one of our clients, DuPont, where safety culture is so embedded in their business that you can’t walk into their offices without picking it up. We realised that, as sustainability experts, we had hardly ever come across that issue. The people who talk about sustainability also talk about corporate social responsibility, human rights in developing countries, climate change, biotechnology, ethics, every issue you could think of but they very rarely, except in a token way, talk about workplace safety.
We first thought why should this be a sustainability issue and then we thought why wouldn’t it be? We’re talking about the way corporations behave, the effect they have on society, the effect they have on the community they work in, yet we’re not talking about the fact that they are killing and hurting their own people. This is a surprising omission when it is so fundamental to sustainability.
This perspective has transformed into the widespread advocacy of “safety culture”.
Around 2001 Westpac Banking Corporation was developing an OHS index that measured the share performance of the top 100 companies. Interest in this has faded over the last ten years to such an extent that it is difficult to locate any reference to it. However, the Westpac index was discussed at many OHS conferences at that time and gained overseas attention as shown in these comments by the former Director of EU-OSHA, Hans-Horst Konkolewsky to Safety At Work magazine in 2001. [Full interview is available]
Q: One of Australia’s major banks, Westpac, is establishing an OHS index that shows relations between this index, the All Ordinaries share index and a company’s share performance. Have you seen this sort of thing in the European region?
HHK: We haven’t seen it explicitly. This bank has taken the lead. I saw on my way to Australia that there seems to be an F4 investment initiative to assess companies’ performance but more broadly with environmental performance, social performance, child labour issues, but also safety and health.
This is one of the many ways we can improve awareness and create a preventive culture starting through the investment area. In Europe, we have had quite a number of different approaches where companies have issued social statements or accounts where they have informed about their employees’ satisfaction with their work, working conditions, customer satisfaction with servicing, their relationship to the society, activities related to employment problems and so on. There are a number of examples that point in the same direction.
I must say that I believe that this can be a rather strong movement if investors and customers, through their demands and market mechanisms, can improve safety and health.
A more detailed report that places OHS strongly within the CSR discipline is a 2002 report, now available through an Australian Government website, called “A capital idea -Realising value from environmental and social performance“.
Dr Wood’s presentation will build on these reports and the work of overseas OHS organisations in trying to provide a cost estimate for workplace injuries. Let’s hope that there are specifics and that there is enough audience enthusiasm to generate a sustainable interest.
* cannot verify that this report is still available online
PG: This is a real fascination for us. We first came across workplace safety as a major issue for one of our clients, DuPont, where safety culture is so embedded in their business that you can’t walk into their offices without picking it up. We realised that, as sustainability experts, we had hardly ever come across that issue. The people who talk about sustainability also talk about corporate social responsibility, human rights in developing countries, climate change, biotechnology, ethics, every issue you could think of but they very rarely, except in a token way, talk about workplace safety.

